Back in June 2010, I was introduced to Mr Loh by Jeffrey. We all met at Jeffrey's pet shop in Summit, USJ. After introducing myself and my insurance plans to Mr Loh, who was 48 years old at that time, I learned that he was married and have 3 children in Malacca. He had left his hometown to operate his business in KL.
Many visits to Mr Loh in the next few weeks, trying to convince Mr Loh to purchase a medical card for himself, he finally decided he was not interested in getting one. His reason was he had an apartment collecting rental and a booming business with his partner. As I am not a pushy sales person, I thanked him for his time and went on my way. I, too, thank Jeffrey for referring my insurance service to Mr Loh.
Last week, I heard from Jeffrey, that Mr Loh suffered a stroke! He was sent to a private hospital in Malacca by his family. Mr Loh's brother-in-law (wife's brother) was the payor and he was going to the ATM to withdraw RM5,000 everyday to pay the hospital charges. Mr Loh was given treatment in the ICU for a few days before he was stabilised. After many discussions among the family members, they decided to discharged Mr Loh from the private hospital and wanted to admit him into the public hospital (GH) since he was confirmed by the doctors that he was stabilised and the hospital bill was expensive.
After waiting for 5 hours trying to admit into the public hospital, Mr Loh passed away.
Today, I got a call from Mr Loh's niece, Ms Jo, who was studying in Australia and flew back to attend her uncle's funeral. I do not know her, but she explained to me that she had found my business card in Mr Loh's wallet. I am surprised that Mr Loh had kept my business card with him. Ms Jo asked me to speed up her uncle's life insurance policy claim as her family needed the money.
After recovering my shock and sadness, I regrettably told Ms Jo that his uncle, Mr Loh, had not purchase any life insurance policy or medical card from me.
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